CONTENTS

          Chapters
  1. The Importance of Quality
  2. The Quality Movement in Health Care
  3. Client-Centered Care
  4. Principles of Quality Movement
  5. Quality Design
  6. Quality Control
  7. Quality Improvement
Population Reports is published by the Population Information Program, Center for Communication Programs, The Johns Hopkins School of Public Health, 111 Market Place, Suite 310, Baltimore, Maryland 21202-4012, USA


Volume XXVI, Number 3
November, 1998

Series J, Number 47
 Credits

This report was prepared by Adrienne J. Kols, M.A., and Jill E. Sherman, M.P.H. Bryant Robey, Editor. Stephen M. Goldstein, Managing Editor. Research assistance by Ushma D. Upadhyay and Priya Nanda. Design by Linda Sadler. Production by Deborah Branagan, John Fiege, Merridy Gottlieb, and Peter Hammerer.

The assistance of the following reviewers is appreciated: Lynn Bakamjian, Jane Bertrand, Ann Blouse, Carol Brancich, Lisanne Brown, Judith Bruce, Martha Campbell, Barbara Crane, John Crowley, Paul DeLay, Maribel Diaz, Ellen Eiseman, Alison Ellis, Hassan El Gebaly, William Finger, Karen Hardee, Ron Hess, Douglas Huber, Carlos Huezo, Linda Ippolito, Joanne Jeffers, Don Lauro, Alice Payne Merritt, Edgar Necochea, Constance Newman, Phyllis Tilson Piotrow, Tsique Pleah, Malcolm Potts, Jolee Reinke, Jose Rimon, Sharon Rudy, James D. Shelton, Shelly Snyder, J. Joseph Speidel, Wayne Stinson, Douglas Storey, Deirdre Strachan, Paula Tavrow, Ricardo Vernon, Cynthia Waszak, and Norma Wilson.

Suggested citation: Kols, A.J. and Sherman, J.E. Family Planning Programs: Improving Quality, Population Reports, Series J, No. 47. Baltimore, Johns Hopkins University School of Public Health, Population Information Program, November 1998.

Population Information Program
Center for Communication Programs
The Johns Hopkins University
School of Public Health

Phyllis Tilson Piotrow, Ph.D., Director, Center for Communication Programs, and Principal Investigator, Population Information Program (PIP)

Ward Rinehart, Project Director, PIP

Anne W. Compton, Deputy Director, PIP, and Chief, POPLINE computerized bibliographic services

Hugh M. Rigby, Associate Director, PIP, and Chief, Media/Materials Clearinghouse

Jose G. Rimon II, Deputy Director, Center for Communication Programs; Project Director, Population Communication Services

Population Reports (USPS 063–150) is published four times a year (September, October, November, December) at 111 Market Place, Suite 310, Baltimore, Maryland 21202–4012, USA, by the Population Information Program of the Johns Hopkins University School of Public Health. Periodicals postage paid at Baltimore, Maryland. Postmaster to send address changes to Population Reports, Population Information Program, Johns Hopkins University School of Public Health, 111 Market Place, Suite 310, Baltimore, Maryland 21202–4012, USA.

Population Reports is designed to provide an accurate and authoritative overview of developments in the population field.

Published with support from the United States Agency for International Development, Global, G/PHN/POP/-CMT, under the terms of Grant No. HRN-A-00-97-00009-00. The opinions expressed herein are those of the authors and do not necessarily reflect the views of the US Agency for International Development or Johns Hopkins University.


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