Population Reports
GATHER Guide To Counseling

CONTENTS

Overviews

GATHER Steps

Special Clients,
Special Topics

Tools & Tips

Published by the Population Information Program, Center for Communication Programs, The Johns Hopkins School of Public Health, 111 Market Place, Suite 310, Baltimore, Maryland 21202, USA


Volume XXVI, Number 4
December, 1998

Series J, Number 48
Welcome , Clients,
To This Health Facility!

You can expect …

As a client here, you deserve:

  1. Dignity — To be treated with courtesy, consideration, and respect.
  2. Information — To know the names of the people who serve you, to learn about reproductive health choices, and to have all your questions answered honestly and accurately.
  3. Access — To get services regardless of sex, creed, marital status, ethnic group, or age.
  4. Choice — To decide freely whether or not to have children, whether to practice family planning, and to pick the method. To decide for or against any treatment. Also, to change your mind and make new choices when you want.
  5. Safety — To be able to practice safe and effective family planning.
  6. Privacy — To have counseling that others do not overhear or interrupt.
  7. Confidentiality — To know that personal information will not be repeated to others.
  8. Comfort — To be put at ease.
  9. Continuity — To receive services and supplies as long as needed.
  10. Opinion — To express your views about the services.

You can help …

You can receive the best care if you:

  1. State your wishes clearly.
  2. Ask questions to get the information you need and make sure you understand. You can think ahead about your questions.
  3. Describe your medical history truthfully, including any changes in health.
  4. Follow instructions.
When you have questions...please ASK!
When you have problems...please SPEAK UP!
When you like what happens...please SMILE!

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111 Market Place, Suite 310, Baltimore, MD 21202, USA
Phone: (410) 659.6300/Fax: (410) 659.6266/E-mail: Poprepts@jhuccp.org

Population Reports