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J Series
Series J, Number 55
Family Planning Programs

Developing a Continuing-Client Strategy

How to meet clients' changing family planning needs

CONTENTS

Home

New Perspectives on Continuing Clients

Table 1: Discontinuation of Contraceptive Methods

Realigning Program Goals to Assist Continuing Clients

Table 2: Key Resources for Developing and Maintaining a Continuing-Client Strategy

Adapting Service Delivery to Continuing Clients

Spotlight: In Mali CBD Helps People Continue Family Planning

The Initial Visit: Establishing a Relationship

Continuing Clients: Women's Stories

The Continuing Relationship

Bibliography

Credits

Also See: "Family Planning: A Global Handbook for Providers"

From INFO's Toolbox
Checklist: Suggested Provider Checklist for New Clients
Checklist: Suggested Provider Checklist for Continuing Clients
Table 3: WHO Medical Eligibility Criteria That Differ for Initiation and Continuation of a Contraceptive Method

Quick Look
Table 4: Managing Method Changes
Table 5: Follow-up Guidance for Continuing Users

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See Info ReportsSee companion INFO Reports, Measuring Success of a Continuing-Client Strategy
See INFO ReportsSee INFO Reports, FOCUS ON...Improving Hormonal Method Continuation
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Bibliography

This bibliography includes citations to the materials most helpful in the preparation of this report. In the text, reference numbers for these citations appear in italic. The links included in this report are up-to-date as of publication.

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40. FAMILY HEALTH INTERNATIONAL (FHI). Provider checklists for reproductive health services: Reference guide. Research Triangle Park, North Carolina, Family Health International, 2002. 42 p.

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42. FANTAHUN, M. Quality of family planning services in northwest Ethiopia. Ethiopian Journal of Health Development 19(3): 195–202. 2005.

43. FARR, G., AMATYA, R., DOH, A., EKWEMPU, C.C., TOPPOZADA, M., and RUMINJO, J. An evaluation of the Copper-T 380A IUD's safety and efficacy at three African centers. Contraception 53(5): 293–298. May 1996.

44. FOREIT, J. Systematic screening: A strategy for determining and meeting client reproductive health needs. Global Health Technical Brief. No. 33. The Maximizing Access and Quality Initiative and The INFO Project at the Johns Hopkins Bloomberg School of Public Health Center for Communication Programs, Aug. 2006. 2 p. (Available: http://www.popcouncil.org/pdfs/frontiers/MAQ/tb33screen.pdf)

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47. FRICK, P.A., LAVREYS, L., MANDALIYA, K., and KREISS, J.K. Impact of an alarm device on medication compliance in women in Mombasa, Kenya. International Journal of STD and AIDS 12(5): 329–333. Royal Society of Medicine Press. May 2001.

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51. GRIBBLE, J.N. The standard days method of family planning: A response to Cairo. International Family Planning Perspectives 29(4): 188–191. Dec. 2003. (Available: http://www.guttmacher.org/pubs/journals/2918803.pdf)

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55. HOSSAIN, M.B. Analysing the relationship between family planning workers' contact and contraceptive switching in rural Bangladesh using multilevel modelling. Journal of Biosocial Science 37(5): 529–554. Sep. 2005.

56. HUBACHER, D., CARDENAS, C., HERNANDEZ, D., CORTES, M., and JANOWITZ, B. The costs and benefits of IUD follow-up visits in the Mexican Social Security Institute. International Family Planning Perspectives 25(1): 21–26. Mar. 1999.

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