111 Market Place Suite 310, Baltimore, MD 21202
Phone: 410-659-6300 Fax: 410-659-6266 Security & Privacy Policy
Table 1 Improving Work Processes: | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Methods and Tools | Use of Evidence-Based Practices | Adaptability | Links with Other Services and Sites | Minimizing Paperwork, Maximizimg Information Use | Physical Factors | Service Hours and Scheduling | Client Flow | Division of Labor and Job Design | Social Factors |
| Client-Oriented, Provider-Efficient (COPE)a http://www.engenderhealth.org/pubs/pubslist.html#quality |
X | X | X | X | X | X | |||
| Community COPEa http://www.engenderhealth.org/pubs/pubslist.html#quality |
X | X | X | X | X | X | X | X | |
| Concepts of Logistic System Designb http://deliver.jsi.com/pdf/G&H/logistics_system_design2.pdf |
X | X | X | ||||||
| Developing National Training Strategies in Family Planning Logisticsb http://deliver.jsi.com/2002/Pubs/Pubs_Guidelines/index.cfm |
X | X | |||||||
| Family Planning Manager’s Handbook, Chapters 4, 5, 7, 8c http://erc.msh.org/mainpage.cfm?file=handbook2.htm&module=enhancement%20other&language=English |
X | X | X | ||||||
| Inreach: Reaching Potential Family Planning Clients within Health Institutionsa http://www.engenderhealth.org/pubs/workpap/wp5/wp_5.html |
X | X | X | X | |||||
| The Manager, Creating a Work Climate that Motivates and Improves Performancec | X | ||||||||
| The Manager, Developing Managers Who Leadc http://erc.msh.org/mainpage.cfm?file=2.1.1.htm&module=leadership&language=English |
X | X | |||||||
| The Manager, Focusing on Customer Servicec http://erc.msh.org/mainpage.cfm?file=2.1.1.htm&module=Quality&language=English |
X | X | X | X | X | ||||
| The Manager, Human Resources: Managing and Developing Your Most Important Assetc http://erc.msh.org/mainpage.cfm?file=2.2.1.htm&module=hr&language=English |
X | X | |||||||
| The Manager, Improving Contraceptive Supply Managementc http://erc.msh.org/mainpage.cfm?file=2.5.1.htm&module=Drugs&language=English |
X | X | X | X | |||||
| The Manager, Making Your Clinic Building Workc http://erc.msh.org/mainpage.cfm?file=2.1.3.htm&module=Quality&language=English |
X | X | X | ||||||
| Patient Flow Analysis Softwared http://www.cdc.gov/nccdphp/drh/sata_pfa_ssd.htm |
X | X | X | ||||||
| Performance Assessment Toolse | X | X | X | X | X | X | X | ||
| PipeLine Monitoring and Procurement Planning System Softwareb http://deliver.jsi.com/2002/Software/Pipeline/index.cfm |
X | X | |||||||
| Population Reports, Family Planning Programs: Improving Qualityf http://www.jhuccp.org/pr/j47edsum.shtml |
X | X | X | X | X | X | X | X | |
| Population Reports, Performance Improvementf http://www.jhuccp.org/pr/j52/j52.pdf |
X | X | X | X | X | X | X | ||
| QA Monograph: A Modern Paradigm for Improving Healthcare Qualityg http://www.qaproject.org/pdf/improhq601bk.pdf |
X | X | X | X | X | X | X | X | |
| Quality Measuring Tool (QMT)a | X | X | X | X | X | X | X | ||
| Supply Chain Manager Softwareb http://deliver.jsi.com/2002/Software/SCM/index.cfm |
X | X | |||||||
| Whole-Site Training: A New Approach to the Organization of Traininga http://www.engenderhealth.org/pubs/workpap/wp11/wp_11.html |
X | X | X | X | |||||
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aEngenderHealth Material Resources; 440 Ninth Avenue, New York, NY 10001; Tel: (212) 561-8000; Fax: (212) 561-8067; E-mail: info@engenderhealth.org bDELIVER, John Snow, Inc.; 1616 N. Fort Myer Drive, 11th floor, Arlington, VA 22209; Tel: (703) 528-7474; E-mail: DELIVER_pubs@jsi.com cManagement Sciences for Health, Inc.; MSH Bookstore; 165 Allandale Road, Boston, MA 02130; Tel: 617-524-7799; Fax: 617-524-2825; E-mail: bookstore@msh.org dCenters for Disease Control and Prevention Division of Reproductive Health; 4770 Buford Highway, NE, Mail Stop K-20, Atlanta, GA 30341-3717; Tel: (770) 488-5200; E-mail: cdcinfo@cdc.gov eJHPIEGO; 1615 Thames Street, Baltimore MD 21231; Tel: (410) 537-1800; Fax: (410) 537-1474; E-mail: info@jhpiego.net fINFO Project, Johns Hopkins Center for Communication Programs; 111 Market Place, Suite 310, Baltimore, MD 21202; Fax: (410) 659-2645; E-mail: Orders@jhuccp.org gCenter for Human Services; 7200 Wisconsin Avenue, Suite 600, Bethesda, MD 20814-4811; Tel: (301) 654-8338; Fax: (301) 941-8427 Population Reports | |||||||||
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Information & Knowledge for Optimal Health (INFO) Project 111 Market Place Suite 310, Baltimore, MD 21202 Phone: 410-659-6300 Fax: 410-659-6266 Security & Privacy Policy |
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